Goolets' Luka Mihelič on Crafting Bespoke Yacht Charter Experiences
If you've ever dreamed of setting sail on a luxury yacht charter, you likely understand the allure of crystal-clear waters, breathtaking destinations, and the promise of an unforgettable experience. But behind the scenes, there's a crucial role played by experts like Luka Mihelič - one of Goolets' team members whose expertise goes beyond the glossy brochures. Luka, the guiding force in advising clients on the ideal vessel, yacht charter destinations, and every intricate detail of their journey, reveals the secrets that set Goolets apart in the competitive yacht charter industry.
In this exclusive interview, we delve into the world of yacht charter advisory, exploring the nuances of Luka's role and what makes Goolets a leader in crafting bespoke, luxury yacht experiences.
What sets you apart from other yacht charter brokers at Goolets?
Determining what distinguishes me in the field can be challenging since all of us are committed to serving our clients to the best of our abilities. Everyone has a unique approach to sales. I prefer engaging with clients over the phone. This method allows me to better understand their needs and build trust, which is crucial given that we are handling high-value yacht charters.
What sets Goolets apart in the yacht charter industry, and how does it contribute to a client's overall experience?
I'd like to highlight a distinctive aspect of our charter service: our DS Yachts. Exclusive to our fleet, these yachts embody the essence of smart yachting by offering an affordable, eco-friendly vacation option. This innovation enables us to provide a luxurious experience at a significantly reduced cost. With the capacity to accommodate up to 36 guests, these yachts are ideal for large groups and celebrations, offering a higher level of luxury and comfort.
In your opinion, what are the key factors clients should consider when selecting a yacht for their charter vacation?
The responsibility rests on our shoulders, as clients turn to us for a remarkable experience. Our role is to guide them toward their dream vacation, which we achieve through effective communication and an in-depth understanding of our offerings. Each client brings their unique preferences and tastes, and we have to accurately identify and cater to these individual needs.
Watch Luka's whole interview here:
Can you highlight any special or unique amenities that some yachts offer, which clients may find surprising or particularly appealing?
Our yachts offer a wide array of amenities designed to entertain guests of all ages. For children, there are playrooms filled with engaging activities. Movie enthusiasts can enjoy our cinema rooms, while those seeking adventure can explore a variety of water toys and slides. For relaxation and indulgence, we provide saunas, massage rooms, and specialized areas for wine or whiskey tasting, along with cigar rooms for aficionados.
Are there any specific charter itineraries or routes that you often recommend to clients, and what makes them stand out?
Yes, Croatia and Turkey are exceptional choices. They are known for their beautiful towns, crystal-clear waters with outstanding bays, and an abundance of enjoyable activities. Most importantly, the level of hospitality in these countries is truly remarkable, making them ideal destinations for travelers.
In general, what are your favourite yachting destinations and why?
Tough decision, I'd lean towards Croatia, Italy, and Indonesia. Croatia holds a special place in my heart; it's been a family destination since my childhood, making it exceptionally meaningful, especially when experienced from a yacht. Italy captivates with its breathtaking coastal landscapes, exquisite cuisine, and a culture I deeply admire. Indonesia, on the other hand, is remarkable for its extraordinary natural beauty and the sheer magnificence of its landscapes.
From your perspective, what are the benefits of choosing a DS Yacht to charter over other types of yachts in Croatia?
Firstly, the personal experience with us. Our dedication to clients is evident as we greet them at embarkation or disembarkation. This face-to-face interaction strengthens the relationship and trust with our clients because throughout the year we communicate via emails and phone calls. They need to know who we are in person, ensuring they feel comfortable turning to us in the future.
Secondly, as previously mentioned, we offer accommodations for up to 36 guests that combine high luxury with more affordable pricing. This unique combination of luxury and value is a key aspect of our service offering.
Looking ahead, what innovations or changes do you anticipate in the yacht charter industry, and how will they impact the overall charter experience for clients?
I believe the future of yachting will be shaped by eco-friendly, electric-powered vessels. The building of electric yachts is likely to result in smoother, more stable voyages and provide additional space and comfort for guests, enhancing the overall experience.
As we conclude our exploration of luxury yacht charters with Luka, the intricacies of crafting extraordinary journeys come to light. Goolets' personalized service, showcased through the exclusive DS Yachts, sets them apart in the opulent world of yacht charters.
